Sales Policy

Welcome to Rise Shop! We’re delighted to offer you an exceptional selection of plant pots at great prices. Please review our sale policy to ensure a smooth shopping experience:

1. Sale Items:

  • Discounts: Items marked as sale are offered at discounted prices. Discounts are applied at checkout and are subject to availability.
  • Availability: Sale items are available while stocks last. We cannot guarantee the availability of sale items once they are out of stock.

2. Returns and Exchanges:

  • Eligibility: Sale items are eligible for returns and exchanges according to our standard return policy. However, some sale items may have specific return restrictions or may be final sale, as indicated at the time of purchase.
  • Return Period: Sale items must be returned within 30 days from the date of delivery, just like regular-priced items.
  • Condition: Sale items must be returned in unused, unblemished condition with all original packaging.

3. Price Adjustments:

  • Price Changes: If an item purchased at full price goes on sale shortly after purchase, we offer price adjustments within 7 days of the sale date. To request a price adjustment, please contact our customer service team with your order number and the details of the price change.
  • Exclusions: Price adjustments do not apply to items purchased using a discount code or during special promotions.

4. Promotions and Discount Codes:

  • Applicability: Promotions and discount codes may not be combined with other offers or applied to sale items unless specifically stated.
  • Expiration: Discount codes and promotions have expiration dates and terms that must be adhered to. Ensure your code is applied at checkout before it expires.

5. Final Sale:

  • Restrictions: Certain items may be marked as final sale and are not eligible for return or exchange. These items will be clearly identified during the checkout process.

6. Contact Us:

  • Customer Service: For any questions regarding our sale policy, please contact us at info@risetopix.com or call 310-288-2985. We are here to help!

Thank you for shopping with Rise Shop! We aim to provide you with the best products and service. If you have any questions or need assistance, don’t hesitate to reach out.